- FAQ
Hello, how can we help?
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01 - Products
We supply a wide range of enterprise technology products, including servers, storage systems, networking equipment, server components, accessories, racks, UPS systems, and other data centre infrastructure.
Yes. We source and supply enterprise servers and infrastructure equipment from leading technology manufacturers based on your requirements, availability, and budget.
Yes. We supply individual components and accessories such as memory, processors, SSDs, HDDs, RAID controllers, power supplies, network cards, cables, rails, KVMs, and other server accessories.
Absolutely. We can assess your applications, workloads, storage requirements, performance needs, number of users, and future growth to recommend an appropriate server configuration.
Yes. We can supply individual products or complete equipment packages for server rooms, data centres, network deployments, storage environments, and other large infrastructure projects.
02 - Solutions
We provide server and compute infrastructure, storage solutions, network infrastructure, data centre solutions, backup and disaster recovery, virtualization, and broader enterprise IT infrastructure solutions.
Yes. We can work with your team to understand your requirements and develop an infrastructure solution covering compute, storage, networking, power, and other essential components.
Yes. We can provide equipment and solutions for data centre environments, including servers, storage, networking, racks, UPS systems, PDUs, cabling, and related infrastructure.
Yes. We can assess your existing environment and recommend appropriate upgrades to improve performance, capacity, reliability, and scalability.
Yes. We can help organizations plan and implement infrastructure for data backup, recovery, redundancy, and business continuity.
03 - Services and Support
Yes. Our services include the installation and deployment of servers, storage systems, networking equipment, racks, and other infrastructure components.
Yes. We can configure and prepare infrastructure according to your technical requirements, including server hardware configuration and deployment.
Yes. We provide technical support, troubleshooting, maintenance, upgrades, and other infrastructure support services.
Yes. Depending on the server model and configuration, we can assist with upgrades such as memory, storage, processors, RAID controllers, network cards, and other components.
Yes. We can provide ongoing technical support and maintenance arrangements designed to help organizations keep their infrastructure reliable and operational.
04 - Orders and Quotations
You can request a quotation through our website, contact our sales team, or send us your equipment requirements. We’ll review your requirements and provide a quotation based on the requested configuration.
Quotation times depend on the complexity of your requirements and product availability. Standard product enquiries can generally be handled quickly, while larger infrastructure projects may require additional consultation.
Yes. We can provide customized configurations based on your processor, memory, storage, RAID, networking, redundancy, and other requirements.
Yes. We can arrange delivery based on the location and nature of your order. Delivery arrangements and costs will be confirmed as part of the quotation.
Yes. We can work with customers across Kenya and support infrastructure requirements beyond Nairobi, subject to the scope of the project and delivery or service requirements.
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